The slogan of our workshop is "Emphasize your individuality". From the very beginning of our business, we have been striving to embody this principle in every product. We use unique author's ideas to create accessories that reflect the character of our customers.
If you find something on our website, but the color or design elements don't quite fit, we will be happy to make an accessory to order.
Our consultants are ready to help you choose leather and accessories, as well as advise on possible changes in the functionality or size of the product. You can also make your accessory even more personalized by engraving or embossing the leather, adding initials, a phone number, logo, image or personal wishes.
Options for individual ordering:
- Production of standard products with minor changes: we offer the opportunity to adapt your favorite accessories by changing the color of the leather, accessories or strap length, as well as providing opportunities for personalization and other small adjustments.
- Custom leather goods: If you have something unique in mind, we are ready to create a product that differs significantly from our standard models. We will design it from scratch, taking into account your specific requirements and wishes.
Terms and conditions for individual orders with minor changes:
- Choose your favorite product on our website grandepelle.com.ua
- Choose a skin type, color or a combination of several colors from our palette (color change service is FREE)
- Choose the color of the fittings to your liking: nickel (silver) or antique (blackened gold). Please note that the service of changing the color of the hardware is free of charge.
- If you want to personalize the product, please provide all the necessary information in accordance with the terms and conditions. Personalization is a paid service and costs from 300 UAH.
- You can make minor design changes to the product that do not affect its performance. This may include: changing the length of the strap, the width of the straps, adding padding, replacing decorations, removing or adding pockets, buttons, decorative stitching, or a strap, or changing the package. Please note that this service is subject to a fee.
- To order, write to our manager in Telegram or by e-mail, sending a link to the model you have chosen, as well as indicating the type and color of leather, the color of accessories and other changes, or give us a call.
- Agree on all the details with the manager, specify the possibility of making changes to the selected model, production time, and the exact cost.
- For your individual order, you need to make a 50% or 100% prepayment - this is a mandatory condition!
- Leave the recipient's information: Name, phone number, and delivery method.
- Expect the order to be completed within the agreed time frame. Please note that during the holidays, the deadlines may be extended, so please plan your order with this in mind.
Terms of ordering a custom product designed from scratch based on your photo/sample:
- Send our manager detailed photos and sketches of the desired product along with all your wishes to calculate the cost via Telegram or email.
- After agreeing on all the details, you need to make 100% payment for the order.
- Don't forget to leave the recipient's information: Name, phone number, and delivery method.
- Expect the order to be completed within the agreed time frame. Please note that during the holidays, production times may increase, so plan your order in advance if you need the product by a specific date.
WARNING:
1) Discounts and promotions do not apply to all individual orders!
2) Individual orders are NOT subject to exchange and return! If you are not sure about your choice, we will be happy to offer you products from our permanent assortment grandepelle.com.ua