1. Terms of use of the site
1.1. This user agreement (hereinafter referred to as the Agreement) is an offer of conditions for the use of the website grandepelle.com.ua (hereinafter referred to as the Site), represented by the Site Administration and the individual buyer (hereinafter referred to as the User), and regulates the conditions for the User to provide information for posting on the site.
1.2. The User of the Site is any individual who has ever performed actions on the Site, who has reached the age of acceptance of this Agreement.
1.3. The User is obliged to fully familiarize himself with this Agreement before registering and making a purchase on the Site. Registration and / or making a purchase by the User on the Site means full and unconditional acceptance by the User of this Agreement. In case of disagreement with the terms of the Agreement, the use of the Site by the User must be immediately terminated.
1.4. This Agreement may be amended and/or supplemented by the Website Administration unilaterally without any special notice. These Rules are an open and publicly available document.
1.5. The Agreement provides for the mutual rights and obligations of the User and the Site Administration on the following points:
* Procedure for using the Site; * Privacy Policy; * Limitation of liability of the Site Administration; * Procedure for validity of the Agreement; * Procedure for ordering and paying for goods; * Terms of delivery of goods; * Possibilities of returning goods; * Procedure for making changes to the site.
2. The procedure for using the Site
2.1. The site allows you to view and download information from our site solely for your personal, non-commercial use. It is prohibited to modify the materials of the site, distribute for public or commercial purposes. Any use of information on other websites or computer networks is prohibited.
2.2. When registering on the site and placing orders, you agree to provide true and accurate information about yourself and your contact information.
2.3. In the process of registration on the site, you receive a login and password for security, which you are responsible for.
2.4. You can contact us with questions, complaints, suggestions for improving the work, or with any other information. At the same time, you are responsible for ensuring that this request is not illegal, threatening, infringes copyright, discriminates against people on any grounds, contains insults or otherwise violates the current legislation of Ukraine.
3. Personal information of the User
3.1 The site administration treats the confidential information of any person who has become a visitor to this site with respect and responsibility. By accepting this Agreement, the User agrees to the collection and use of certain information about the User in accordance with the provisions of the Law of Ukraine "On Personal Data Protection" and the Site Administration's policy on personal data protection. In addition, the User agrees that the Site Administration may collect, use, transfer, process and maintain information related to the User's membership in order to provide the relevant services.
3.2. The Site Administration undertakes to collect only the personal information that the Consumer provides voluntarily in the event that the information is required to provide (improve) services to the Consumer.
3.3 The Site Administration collects both basic personal data, such as name, surname, patronymic, address and e-mail address, and secondary (technical) data - cookies, connection information and system information.
3.4. The User agrees that the confidentiality of the data transmitted via the Internet is not guaranteed if access to this data is obtained by third parties outside the area of technical means of communication under the control of the Site Administration, the Site Administration is not responsible for any damage caused by such access.
3.5. The Website Administration may use any information collected through the Website to improve the content of the Website, to finalize it, to transfer information to the User (upon request), for marketing or research purposes, as well as for other purposes that do not contradict the provisions of the current legislation of Ukraine.
4. Limitation of liability of the Site Administration
4.1 The Site Administration shall not be liable for any errors, misprints and inaccuracies that may be found in the materials contained on this Site. The Site Administration makes all necessary efforts to ensure the accuracy and reliability of the information on the Site.
4.2 The information on the Website is constantly updated and may become outdated at any time. The Site Administration is not responsible for obtaining outdated information from the Site, as well as for the User's inability to obtain updates to the information stored on the Site.
4.3. The site administration is not responsible for the statements and opinions of site visitors left as comments or reviews. The opinion of the editors may not coincide with the opinion and position of the authors of reviews and comments. At the same time, the Site Administration takes all possible measures to prevent the publication of messages that violate applicable law or moral standards.
4.4. The Site Administration is not responsible for possible illegal actions of the User in relation to third parties, or third parties in relation to the User.
4.5. The Site Administration is not responsible for the User's statements made or published on the Site.
4.6. The Site Administration shall not be liable for any damage, losses or expenses (actual or possible) arising in connection with this Site, its use or inability to use it.
4.7. The Site Administration shall not be liable for the loss of the User's ability to access his/her account - an account on the Site.
4.8. The Site Administration shall not be liable for incomplete, inaccurate, incorrect indication of the User's data when creating the User's account.
4.9. In case of problems in using the Site, disagreement with specific sections of the Agreement, or the User receives inaccurate information from third parties, or information of an offensive nature, any other unacceptable information, please contact the Site Administration so that the Site Administration can analyze and eliminate the relevant defects, limit and prevent the receipt of unwanted information on the Site, and, if necessary, limit or terminate the obligation to provide its services to any User and client, intentionally
4.10. For the purpose of the foregoing, the Website Administration reserves the right to delete information posted on the Website and take technical and legal measures to terminate access to the Website of Users who, in the opinion of the Website Administration, create problems in the use of the Website by other Users or Users who violate the requirements of the Agreement.
5. Procedure of the Agreement
5.1. This Agreement is a contract. The Site Administration reserves the right to amend this Agreement and introduce a new one. Such changes come into force from the moment they are posted on the Site. The User's use of the Website materials after the amendment of the Agreement automatically means their acceptance.
5.2. This Agreement shall enter into force upon the first visit to the Site by the User and shall be valid between the User and the Company throughout the entire period of use of the Site by the User.
5.3. The Website is the object of intellectual property rights of the Website Administration. All exclusive property copyrights to the Website belong to the Website Administration. The use of the Website by the Users is possible strictly within the framework of the Agreement and the legislation of Ukraine on intellectual property rights.
5.4. All trademarks and names referred to in the materials of this site are the property of their respective owners.
5.5. The User agrees not to reproduce, repeat, or copy any part of the Site, unless such permission is given to the User by the Site Administration. 5.6. This Agreement shall be governed by and construed in accordance with the laws of Ukraine. Issues not regulated by the Agreement shall be resolved in accordance with the laws of Ukraine.
6. Ordering and payment for goods
6.1 The User has the right to place an order for any product presented on the Website. Each product can be ordered in any quantity. The order can be placed by the User in the following ways: made by phone or placed independently on the Site. Details of placing an order through the Site are described in the section "Payment and Delivery".
6.2. After placing an order, the User is sent an invoice confirming the acceptance of the order, indicating the names of the selected goods and the total amount of the order, which is an integral part of this Agreement. Further, the Online Store Manager shall contact the User (by phone or e-mail) to receive confirmation of the order.
6.3. In the absence of goods in the warehouse, the manager of the Online Store is obliged to notify the User (by phone or e-mail).
6.4. The user has the right to place a pre-order for goods temporarily out of stock by making a prepayment in the manner agreed with the manager of the Online Store. In case of prepayment of the goods, the order is processed only after the prepayment is made.
6.5. In the absence of goods, the User has the right to replace it with another product or cancel the order.
6.6. The User has the right to refuse the ordered goods at any time before they are sent to the User, notifying the Online Store in advance (by phone or e-mail).
6.7 The production time of our products varies from 5 to 14 days.
7. Terms of delivery of goods
7.1. Delivery of the goods ordered in the Online Store, in the agreed quantity and assortment, is carried out by various delivery services throughout Ukraine and the rest of the world.
7.2. The costs of delivery of the goods are indicated in the invoice issued when placing the order, the delivery of the goods can be either paid or free.
7.3. Sending and delivery of the ordered goods is carried out within the terms agreed between the Site Manager and the User.
7.4. The User is obliged to accept the ordered goods in the presence of the courier (in case of courier delivery) in terms of quantity, quality, assortment and completeness of the goods.
8. Possibilities of returning the goods
8.1. The user has the right to refuse the goods after receiving them within 30 days. The return of goods of good quality is possible if its presentation and consumer properties are preserved.
8.2. The User shall not be entitled to refuse goods of good quality with individually defined properties if the said goods can be used exclusively by the User who purchased them.
8.3. If the User refuses the goods, the Online Store shall refund the amount of money paid for the goods, minus the amount of the costs of the Online Store related to the delivery of the goods to the User, no later than ten days from the date of the User's request, described in the section "Exchange and Return "
9.Responsibility of the parties
9.1. The Site Administration shall not be liable for any damage caused to the User as a result of improper use of the Goods ordered on the website of the Online Store.
9.2. The Site Administration shall not be liable for improper, untimely fulfillment of the Orders and its obligations under this Agreement in case the User provides inaccurate or false information.
9.3. The Site Administration and the User shall be responsible for fulfilling their obligations under this Agreement in accordance with the current legislation of Ukraine.
9.4. The Site Administration and/or the User shall be released from liability for full or partial failure to fulfill their obligations if the failure is the result of such force majeure circumstances as: war or hostilities, earthquake, flood, fire and other natural disasters, acts or actions of public authorities, changes in customs regulations, import and export restrictions that arose independently of the will of the Site Administration and/or the Buyer after the conclusion of this Agreement. The Party that is unable to fulfill its obligations shall immediately notify the other Party thereof and provide documents confirming the existence of such circumstances issued by the authorized bodies.